Staffing - Africa Natural Tours ( africanaturaltours.com )

Staffing: Africa Natural Tours

Africa Natural Tours (For Kilimanjaro, Serengeti and Zanzibar) Tanzania safari company in Moshi

Specialized in:  Wildlife safaris, Mountain climbing, Cultural tourism and Beach holidays in East Africa

Contact +255 653 679 958

Email: info@africanaturaltours.com Website: www.africanaturaltours.com

Africa Natural Tours aims at employing those with the potential to be the best in terms of performance and discipline. The driver-guides, mountain guides and couriers are all handpicked, and are continually under training in clients’ safety, nature interpretation, general knowledge, and foreign languages.

Africa Natural Tours is constantly investing in human resource and product development, for we know it is in our interest as well as our duty to ensure that all our guests go back home happy and satisfied with our arrangements. Only this way would they be our good ambassadors to others and come back to us again. We believe in two simple values: attentiveness and knowledge. We need them in the bush, in cities, everywhere, whenever we are with guests.

We know they want to learn, to enjoy and to enjoy the short time they have in our country fully. The volumes of visitors we guide are quite big, but think of the fun and the lasting friendship that more often than not is gained in the course of our duty.

General Director (Godfrey A. Ngaiza)

General Director ensures that the guest is happy with our services and not inconvenienced in any way. The emphasis is on personalized service, starting right from the point of entry. The guest has to be received with a meet and greet board, followed by briefing and reconfirmation of the return or onward journey.

On safari, we are constantly in touch with the guide or the hotel/lodge the guest is staying in, just to make sure all is in order. After the tour, the guest is met again by the operations and field staff, debriefed and seen off.

I have a fine team under me. All are well trained, most of them holding high qualifications from some of the most reputable tourism training institutes in the world.

Marketing Team

It is exciting to be part of the growth of Africa Natural Tours. As a Marketing team, it is important for us that our products continue to meet the ever changing demands of our customers. Each of our travelers completes an evaluation at the end of their trip. We feel that each of these evaluations is an important lesson. They help us understand our clients better to continue providing the services they enjoy.

Transport Manager

There is no pressure here. Because, first I have a young fleet, secondly the drivers are well trained, thirdly  in the bush is possible at all times, and fourthly when I need some relief service to replace a vehicle for example, it is done instantly.

Operations Staff

Given the amount of business we produce, we enjoy very good cooperation from the hoteliers and other suppliers, especially concerning reserving their services.

This gives us some useful leeway to sell, up to the last moment. We don’t close sales at Africa Natural Tours. Our team is under the able leadership, the Director of Operations who has grown with the company and boasting a wealth of experience in the industry.

As I look ahead, I am excited about the progress of tourism in Tanzania and the future for Africa Natural Tours. The facilities available to our visitors to Tanzania continue to improve. With this, we are able to provide a better African Experience. As a native Tanzanian, I am committed to promote Tanzania as one of the world’s leading tourist destinations. As the Managing Director of Africa Natural Tours, I am also committed to make sure that every safari participant has an outstanding trip with Africa Natural Tours.

For more information visit www.africanaturaltours.com